The Operator's Shelf Vol. 20 — Every Touchpoint
R 199.00
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The Operator's Shelf Vol. 20 — Every Touchpoint
R 199.00
Every Touchpoint
Customer journey and experience design: mapping, measuring and improving every moment customers have with your business
The Operator's Shelf · Volume 20 of 50
Part of the 50-volume Operator's Shelf collection published by Opero. First edition, 2026. Written for South African business.